Cayuga Wine Trail
Challenge: Cayuga Wine Trail needs to process event registrations for winery tours in blasts of 400 and 600. Staffing for such irregular activity and high pressure work is difficult and expensive. Registrants need to pay, understand the program, start the tour in various places, and develop an overall happy and intimate feel for the tour.
Solution: Spider Graphics designed an easy to use web interface connected to a bit of automation that brings these busy tour registrants quick online payment, access to much information, an automated point for questions, and clear instructions for tour day.
Results: The processing burden has been reduce to just oversight, a task easily handled without calling up extra staff for tour events.
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