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Graphic: Independent survey of Spider Customers' satisfaction

"I wanted to personally thank you for helping make the Cornell-in-Washington webpage a reality. I was constantly amazed how clearly you understood my concerns, and even more amazed by how quickly those concerns were addressed."
   Carol Fields Hagen
   Cornell University

"Wow...I AM impressed. Did the search via Yahoo! and SPV still comes up on page one. Nice Work!"
   Chuck Tauck
   Sheldrake Point Vineyards

"I checked out the website and it looks great! I really appreciate how quickly you turned this around!! It really looks fabulous!"
   Chris Sanchirico
   Ithaca Breast Cancer Alliance

"Spider Graphics has demonstrated repeatedly (its) loyalty in moments of crisis and (its) ingenuity in addressing new challenges in design. You're a hero. Or you're an imaginative and conscientious professional. The two look a lot alike."
   Andrea Fleck Clardy
   Cornell University Press

"My thanks for your superb work on our web site. You made it work just the way we wanted it to. No problem was too much for (you) intellectually or emotionally." 
   Linda Jarschauer Johnson 
   Cornell University

"The staff loves the website. My supervisor was actually speechless for a few seconds after opening it. After so many disappointing half starts at a web site, it's just so exciting for us to have a web presence that we can really be proud of." 
   Heather Campbell 
   Advocacy Center

"The website looks great -- we've been fretting over not having a central information system for our county -- this is a wonderful model. Thanks again." 
   (site visitor) 
   HSC Information and Referral Service

"This is a huge improvement! I really like the new clean look and how things are organized. Soon I will be able to direct people to our site without hesitation or embarrassment. Yahoo!" 
   Marty Schumacher 
   Frontline Publishing

"I have been looking at how other banks have set up their web pages, and I just wanted to compliment you on your site. It is clear, nicely organized and presented. Nice work!" 
   (site visitor) 
   Tompkins Trust Company

"I am thrilled with the progress you and your team have made with the JID webpage." 
   Kathleen Gibson 
   Journal of Interior Design

"Spider Graphics has done a terrific job for us right from the beginning with great design, on-time estimates of work completion, innovative and effective web techniques, fantastic support, and, to top it off, they are really nice, ethical people." 
   Liz Thomas 
   Cornell University

"All of your people at Spider Graphics have been helpful and supportive from day one and are unfailingly easy to work with. I can't tell you how much I appreciate being able to turn to you for help no matter what the issue. Our last project was a bear and you came through. I still get complements on the new color cards. Many thanks!" 
   Cheryl Schaefer, President
   The Schaefer Yarn Company Ltd.

"The Finger Lakes Independence Center contacted Spider Graphics Corporation to design a web page for our organization. They designed the page and FLIC was very pleased with it. It was done in a timely manner with input from us along the way. When we moved and changed our logo, Spider Graphics was once again responsive to our needs and redesigned the page in a very timely manner. We have been pleased with the professionalism, competence and responsiveness to our needs." 
   Lenore Schwager 
   Finger Lakes Independence Center

"The Spider Graphics team turned our website into a very attractive package -- quality is clearly part of the Spider Graphics philosophy.  Not only is our site much more user friendly for visitors to the website, but it is also very easy to update in real time.  Any questions we have for Spider Graphics are answered in a prompt and friendly way.  McGregor Vineyard Winery highly recommends their work!" 
   John McGregor 
   McGregor Winery

"To us, Spider Graphics is more like a partner than a vendor or consultant.  When we do well, they do well, and vice versa.  Each time we experience a "growth spurt" they are right there to help maximize the exposure and effectiveness of our web page.  On a day-to-day basis, they are extremely responsive to our questions and concerns." 
   Mary Beth Wright 
   Avinet, Inc.

"As one of our customers states, our website is by far the best.  Spider Graphics staff helped make sure it was packed with information, giving visitors the best tools to plan a trip here on the Cayuga Lake Wine Trail." 
   Cathy Millspaugh 
   Cayuga Wine Trail

"The thing I like most about Spider Graphics is that they have small town flavor with big city capabilities." 
   Charla Gummerson 
   Stanton Automatics, Inc.

"Spider Graphics provided us with a complete makeover - from our dated informative web page to a highly graphic site, complete with in house editing tools and a secure on-line shopping cart that talks to our point-of-sale system for sales and inventory management. The folks at Spider Graphics are a pleasure to work with -- lots of helpful suggestions during the planning phase of our projects." 
   Wagner Vineyards

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